With more than 400,000 members at 425 locations in 100 cities around the world, WeWork has done well to attract employees and entrepreneurs to its co-working community. But how does the industry giant ensure that its co-working spaces are being utilized optimally? Are the meeting rooms being used in the right manner? Are there some places that tend to attract more people for after-work happy hours?
These are some of the riddles that WeWork hopes to solve with its latest acquisition Euclid – a spatial analytics platform that uses WiFi signals to track people’s movements and identify patterns. Leveraging Euclid’s technology does not even require additional hardware; any property offering WiFi can start using the platform instantly. For WeWork, the idea is to not only use Euclid’s insights for its own spaces but to also help organizations world over improve their work culture and become more productive.
Shiva Rajaraman, WeWork’s chief product officer, uses event planning as an example while describing the company’s plans to TechCrunch. “We’re moving toward a Google analytics for space and making sure rooms are used the right way. A lot of companies do happy hours on Thursdays, but they might learn that more people show up to an afternoon tea time or other type of session that changes participation. Companies can run tests in their own space,” Rajaraman says.
What’s interesting is that while Euclid has always maintained it only captures non-personal data and shares aggregated trends for analysis, Rajaraman does not deny that the technology can be being used to identify individual employees. That, however, is not the intent, Rajaraman insists. “If I throw a large party, I’m interested in knowing why 40 people showed up versus 100; it’s not as interesting to see who individually showed up.”
It should also be noted that this is not the first time WeWork is focusing on workspace optimization technologies. In December 2018, the company scooped-up Teem, a software platform that helps employees be more productive through advanced meeting tools and detailed workspace analytics. It is likely that the company would be using Euclid and Teem’s offerings as a bundled tech stack.
Now, are you one of WeWork’s 400,000 members? Does it concern you that the company would be tracking your movements constantly, or is the promise of your workspace becoming more productive in the future a good enough bargain for you? Let us know your views!