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Position

User Engagement Specialist

Company
Company
Riverside Technology, inc.
Place
Remote
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Added: February 26, 2024
Step into a vital role as a User Engagement and Service Delivery Specialist. In this pivotal position, you will provide development support for use-inspired products and services by assessing user needs, conducting user engagement activities tailored to priority sectors, and translating user requirements into design specifications for product development.

Riverside is committed to advancing opportunities for minorities, Veterans and those who are differently abled.

Requirements

  • Provide development support for use-inspired products and services by assessing user needs and aligning development efforts with priorities
  • Design and conduct user engagement activities tailored priority sectors, fostering meaningful collaboration
  • Extract, define, and translate user functional requirements into design specifications for product development, ensuring alignment with user needs
  • Develop and deliver user analytics, contributing to the assessment of project impact
  • Document the effectiveness of a product suite in meeting user needs, providing insights for continuous improvement

Required Skills:

  • Experience in development support for products based on user needs, ensuring the successful alignment of products with user requirements
  • Strong user engagement and communication skills, fostering positive relationships with stakeholders and project collaborators
  • Proficiency in translating user requirements into design specifications, guiding product development efforts
  • Ability to document and analyze user engagement effectiveness, contributing to ongoing project assessment

Qualification/Requirements:

  • Relevant experience emphasizing communication, business development, or related disciplines

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
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