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Position

Technical Writing Intern

Company
Company
SAM
Place
Westerville, OH
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Added: March 5, 2024
Who We Are

SAM is the nation’s largest combined geospatial solutions and inspection service provider in the industry. We use the industry’s most advanced software and hardware for collecting and analyzing complex spatial data across a wide range of markets and scientific disciplines. Our national reach, expertise, and applied technologies uniquely equip us to capture physical environments from coast to coast — delivering practical insights and high-quality spatial data with unrivaled speed and accuracy.

Your Impact at SAM

You will primarily assist the Applied Technology team in creating and updating all documentation, user manuals, and how-to guides. You will collaborate with the team to learn about technical documentation and figure out how to simplify technical information into easy-to-understand text. The Technical Writing Intern role is responsible for applying documentation concepts to existing and new software and workflow documentation in an enterprise environment. This role will work under the supervision of a Project Manager.

This position is full time (appx. 30-40 hr./week) for 10-12 weeks starting May 2024.

  • Collaborate with the development team to get a basic understanding of the documentation requirements and specifications
  • Learn about technical documentation and concepts adopted by our company
  • Brainstorm with the development team to figure out how to simplify technical information for end-users
  • Create, edit and proofread all technical documents before submitting them to the editors or your supervisors
  • Assist in creating high-quality documentation, guides, manuals, and tutorials
  • Review and update documentation when required
  • Perform other tasks as assigned to help accomplish the Company’s strategic goals

What You Bring to SAM

  • Pursuing a Bachelor’s degree in Computer Information Science, Technical Writing, Communications, or a related field
  • Proficiency in written and verbal English
  • Ability to clearly communicate technical ideas, whether to other technical peers, or non-technical project managers or customers
  • Knowledge of software languages, development models, and tools is a plus
  • Application documentation including system design and technical specifications
  • Agile Development Methodologies
  • A passion for working with teammates and customers to solve problems
  • Creative problem-solving skills and proven good judgment
  • Detail oriented with excellent organizational, analytical, and time management skills
  • Ability to multi-task, prioritize and meet deadlines
  • Ability to work in a high-tempo environment

Our Perks

  • Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available)
  • Generous paid time off (vacation, sick, holidays and parental leave) - Accrual starts immediately
  • 401(k) program offers 100% employer match up to 5%
  • Paid continuing education courses and tuition reimbursement
  • Employee Assistance Program - Your mental health is our priority
  • No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!)
  • Trainings throughout the year - Specialized in-house trainings programs designed to assist you in advancing in your career
  • Office snacks, free food and fun-themed events for employees throughout the year
  • Passion for our Community - You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program

Our Culture

Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for eleven consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee’s development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry’s leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU!

EEO

SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.
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