Technical Relationship Consultant

Ordnance Survey
Added: April 26, 2024

Our National Mapping Service (NMS) unit helps government make smarter decisions and empowering the nation through world-leading location expertise.

To achieve our exciting remit, we’ll find new ways to apply our expertise. We’ll reach out to a wider range of customers and stakeholders than ever before. And we’ll build deeper connections with them, aligning with their goals and really understanding their needs.

Join us and you’ll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain. To hear our customers say they couldn’t have done it without us. And to be central to OS’s vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.

About the role

As a member of the team, you will develop and utilise your ‘know-how’ and experience of working with geospatial information and Ordnance Survey (OS) data and services to deliver technical advice to Public Sector Organisations, Solutions Providers and Platform Providers. You will help customers ‘in the moment’ with technical support and provide insights and recommendations.

Working alongside our Government Relationships Team and our OS Channels Team, you will be the voice of the customer within OS. You will influence the development of our products in line with our customers’ expectations and goals. You will primarily have responsibility for a providing technical consultancy in Wales and supporting colleagues with your expertise to allow for all customers to receive excellent customer experience.

Some of the responsibilities of the role include:

  • Provide technical support to enable our customers and partners to solve their problems
  • Provide consultancy on the opportunities of using geospatial information to achieve their business goals and deliver on their business needs
  • Identify, build and maintain successful working relationships with external and internal customers
  • Collaborate with colleagues to write project reports and propositions, as well as prototypes, demonstrators, code examples and documentation that provides customers with what they need for adoption and use of OS data and services

What we’re looking for

  • Good data and analytical skills and problem-solving skills
  • Effective planning and decision making
  • Very Good organisational, communication, and interpersonal skills
  • The ability to build and maintain excellent working relationships and manage stakeholders
  • Proven ability to work to tight and changeable deadlines
  • Experience of working with the Public Sector and/ or experience of working with Solution Providers

Domain expertise in one or more of the following sectors:

  • Central Government
  • Local Government
  • Health and Social Care
  • Environment and Energy
  • Transport
  • Security and Resilience

On the technical side, we are looking for hands-on experience and a proven track record of very good knowledge across two or more of the following areas:

  • Databases
  • GIS and Geospatial platforms
  • Spatial Data Management and Data Translators
  • Web Mapping, Web Services and APIs
  • Programming languages (such as Python, JavaScript or SQL)
  • Detailed knowledge of OS data (products and services)

The Rewards

We want you to love what you do. That’s why our benefits package rewards a job well done. We’ll give you:

  • Salary – £37,324 – £43,910 (depending on experience)
  • Performance related bonus
  • A competitive pension scheme
  • At OS we embrace flexible working and can consider different working hours dependent on the role and your personal circumstances
  • 25 days annual leave - (rising by 1 day each year to a maximum of 30) bank holidays and an extra 3 over Christmas
  • Plus, a suite of excellent additional benefits

Location - Wales

This is a remote role, where the position holder will be looking after our Wales region. It is expected the successful candidate will have hold a full valid driving license, and be able to travel around Wales as required. Whilst many of our PSGA clients are in the South of Wales, travel across the whole of Great Britain is sometimes required.

Closing date: Sunday 12th May 2024

We believe diversity and inclusion is about working together – in a supportive and respectful environment to reach our full potential. We think combining different backgrounds, experiences and perspectives will help us reach our vision and be trusted and admired across the globe for setting the standards and leading the way. We are looking for talented and experienced individuals from a range of backgrounds and welcome applications from any race, age, gender, background or religion.

We’re individually talented and collectively powerful and we give you the space to take your career in whichever direction you want.

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