Technical Analyst

Added: March 5, 2024

Technical Analyst

OverIT description

Our mission is to support customers keep our communities warm, safe, and running, sustainably.

We make this possible, providing our customers with the best-of-breed Field Service Management software platform specifically designed for linear asset management, and through our industry experts and cutting-edge technologies.

A career at OverIT means unleashing your potential in a high-growth and high-energy environment. Moreover, you will join a SaaS company committed to becoming a global leader in FSM while enhancing your potential in a great place to work.

We are committed to growing along with our customers and partners, inspiring talents, and giving back to the community. We rely on four core values: trust, customer success, excellence, and simplicity.

Job Overview

As a Technical Analyst, you will grant the excellence of the Technical Design Practice of our Customer Success Group (CSG) team acting as a bridge between functional and development teams. You shall be able to translate functional specifications into technical tasks ready to be implemented, supporting developers during the development phase, verifying and testing the final solution, and reporting directly to the Manager of reference.

According to the role seniority, you will also supervise the technical implementation of the required business solution.

Key Responsibilities

  • Understanding of customer’s business processes and needs;
  • Leading technical workshops and collecting technical requirements;
  • Translating functional requirements into technical specifications & user stories;
  • Leading the technical implementation and product configuration;
  • Designing and executing technical & integration testing;
  • Supporting User Acceptance Tests.

Required Experience and Skills:

  • Degree in Computer Science or related subjects, such as Engineering, Mathematics and Statistics;
  • 1-3 years of experience as technical or functional analyst in IT consulting or software development companies;
  • Advanced knowledge of the SQL language;
  • Knowledge of web services (API): CXF, Rest, Microservices;
  • Knowledge of databases in terms of data structure and relations;
  • Computer, object programming, and service architecture (FE-BE) skills;
  • Analytical skills and ability to break down complex problems and activities;
  • Experience with planning and designing integration solutions to integrate with enterprise systems using Soap & REST micro web services;
  • Experience with Agile methodology;
  • Experience participating in complex, international projects;
  • Experience with customer-facing technical consultation;
  • Ability and willingness to travel abroad for business trips;
  • Good communication and interpersonal skills;
  • Fluent English, both spoken and written (B2-C1).

Why join us

  • Location flexible approach: you will be able to choose where to work from within Italy (and within the constraints of the business requirements);
  • Learning Path: since we advocate continued learning, you will have free access to the e-learning platforms and participation in the training courses;
  • Meal vouchers: even if you work remotely;
  • Stimulating, young, innovative, and global working environment to unleash your full growth potential.

At OverIT we value diversity and are committed to equal employment opportunities regardless of religion, age, disability, sexual orientation, gender perception or identity, ethnicity, or place of origin.