Sr Partner Account Manager

HERE Technologies
Added: March 5, 2024

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel .

What's the role?

Are you a seasoned Partner Sales Manager who loves leading, growing and developing your territory and your Partners with excellence? Do you have a dynamic personality who can architect, implement, and drive strategies based on market and business needs? Are you a great team player with a win-win mind set? Are you customer centric and do you put your customer and your customer’s customer first? Are you a self-driven individual who can work with a multicultural team in a hybrid environment (remotely and presential) with initiative while following guidelines, organizing your time and strategies for internal and external core activities and keep pace with the demands?

The Sr Partner Account Manager owns the end-to-end relationship with strategic partners and channels in Mexico and executes to create breakthrough opportunities for HERE and its Partner/Channel community. This role is expected to develop a strong relationship with Partners and Channels, delivering vertical strategy and thought-leadership to create an industry- leading partner/channel experience maintaining a consistent sense of satisfaction for the Partner/Channel to ultimately drive sales growth with HERE customers. Partners likely to include sales channel partners, OEMs, resellers, and solution technology partners. The Senior Partner and Channel Manager understands the organization, structure and business model of Partners and Channels, and develops relationships with decision-makers, and technical/sales operatives to ensure efficient communication and productivity.

Main Responsibilities

  • "Hunter" of new Channels and Strategies Partners in Mexico, mainly the ones where the buying decision is made within this region.
  • Manage the whole Partners/Channels ecosystem in the region, including contract management, territory, final customers and pricing strategies and definition.
  • Align strategy with core partners and channels to enable selling the full breadth of HERE products, services and solutions through Partners and Channels and deliver incremental business for HERE.
  • Cooperates closely with the HERE Sales Teams in all selling activities (sell with/sell through/ sell to initiatives), where appropriate.
  • Establishes and fosters relationships and secures buy-in regarding the assigned Partners/Channels.
  • Leads and manages Partner/Channels initiatives and identifies new strategies & incentives for field engagement and business success
  • Establishes full data accuracy in Salesforce and associated internal systems related to opportunity pipeline
  • Deals with queries, escalations and actions quickly and efficiently, maintain great communication at all times and provide a regular flow of information which adds value to the overall Partner/Channel experience
  • Acts as a sales advisor to HERE Partners and Channels, HERE Sales Teams and HERE Business Groups
  • Positions, communicates and presents the HERE Location Platform strategy to internal/external stakeholders;
  • Works closely with key stakeholders to execute on the next generation Open Location Platform (give/get model), where all sensor data provides the foundation for new products and services that create unique and differentiated value propositions for HERE, its partners and customers
  • Establishes full data accuracy in and associated internal systems related to opportunity pipeline.
  • Creates and executes a Partner business plan (with focus on Partner Development, Partner Enablement, Partner Experience and Sales & Marketing initiatives) together with the Sales organization and appropriate Partner Account Managers
  • Contributes to a Partner Organization business plan for Partners solutions and initiatives
  • Manages the relationships and executes program & project plans for the assigned Partners
  • Organizes monthly progress meetings and quarterly business reviews for key strategic Partners and Channels
  • Provide input into the HERE Partner/Channel Program strategy, monthly operations reviews, and CEO briefings

A Sr Partner Account Manager is

  • Exceptional problem-solver and influential collaborator that can conceptualize winning strategies, formulate strategic initiatives, and execute under tight timelines
  • Expert at identifying and leading the appropriate resources (internal and external) required to develop and execute the Partner/Channel Program strategy

Who are you?

Position Requirements

  • 15+ years of experience in senior management positions within the Technology industry, with proven experience building and managing high performing teams with a strong customer and partner orientation
  • Proven ability to drive revenue by leveraging key strategic partnerships
  • Experience in participating in multi-national virtual teams and applying a Partner/Channel Program governance structure
  • This ideal candidate has successfully participated in virtual teams and is very familiar with different cultures and ways to solve problems on a global basis
  • Deep understanding of the “Digital” opportunities leveraging technology- and business-disruption in a transformative approach
  • Deep knowledge of location technology and proven ability to identify sources of value from partnerships;
  • Strong ability to interface effectively with key stakeholders, strong communication, negotiation and presentation skills
  • Creative thinker willing to challenge status quo with new ideas, new approaches, and new solutions, while deeply understanding and respecting what works today
  • Experienced in building long lasting relationships with multiple Partners and Channels
  • Capable of travel extensively to key operations, Partners/Channels and customers across the region
  • Bachelor’s degree in Management, Engineering or Business Administration – MBA Preferred
  • Fluent in spoken and written Spanish and English. Portuguese is a plus .

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.