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Position

Senior Sales Operations and Enablement Analyst

Company
Company
BlackSky
Place
Herndon, VA/Remote
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Added: April 3, 2024

Senior Sales Operations and Enablement Analyst


BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.


As we continue to grow and scale, BlackSky is looking for a Senior Sales Operations and Enablement Analyst. We are looking for someone local to our corporate headquarters in Herndon, VA and reporting to the Director of Sales Operations and Enablement (DSO). This position will be a part of the sales-focused organization, is essential for driving sales effectiveness and efficiency. The person will use data, analytics, and sales methodologies to provide the insights that fuel sales strategies and tactics and find ways for sales teams to become more productive.

As a cross functional role, this position will as work across several intercompany departments such as Sales, Contracts, Capture/Proposal Management, IT, FP&A, Products, and HR. This is an individual contributor role not a management position.


Responsibilities:

  • Analyzing market trends, producing and maintaining sales reports, presenting and distributing data interpretations.
  • Evaluating the work performance of sales representatives.
  • Making recommendations to the marketing and sales departments.
  • Harnessing technology to remove bottlenecks and boost efficiency.
  • Entering information & Data Integrity into the customer relationship management (CRM) system.
  • Support Sales Operations in routine and weekly financial reporting of sales bookings and sales performance metrics/updates for leadership, internal departments, and C-Suite. Manage the weekly pipeline matrix for updates.
  • Assist in routine monthly, quarterly, and annual forecasting/pipeline reporting. Ability to build and optimize data sets, ‘big data’ pipelines and architectures to increase reporting functions and abilities. Preference for BI system or similar system experience. (Forecast Modeling)
  • Assist with BDR functions within Sales/BD. Perform reach outs, coordination and pass over to sales, and continual tracking and reporting on lead metrics. Ensure all event leads are collected, categorized, and assigned to BD leads.
  • Develop tools and templates to aid in Sales Team’s daily activities, tasks, and processes.
  • Manage administrative needs for the BD/Sales teams (system account accesses and sales metrics); as well as assist with new team member onboardings and orientations.
  • Support the creation and daily management of internal sales systems (CRM, Compensation Systems, CPQ)
  • Work with the DSO to support various company stakeholders including the C-suite, Product team, and accounting/finance teams to support data infrastructure needs in cohesion with sales while assisting with data-related technical issues and assignments.
  • Ability to build processes that support data transformation, workload management, data structures, dependency, and global sales results to increase department’s overall reporting and cadence of reports to business areas across the company.
  • Support tool set development/templates and other Capture Excellence initiatives as required to enhance proposal and capture success.
  • Other job-related duties as assigned.


Required Qualifications:

  • Ability to work in a matrixed environment.
  • Proficient in Excel and experience in publishing/designing reports.
  • Sales Force Accreditation and functional, working experience with the tool.
  • Bachelor’s degree in business administration, data analytics, or another relevant field.
  • Ability to work independently by carrying out all assigned duties and responsibilities, including additional tasks as needed to help achieve the overall goals of the Sales/BD department.
  • At least five years of prior Sales, Business Development, Proposal, Operations, or Growth professional experience.
  • Strong collaboration and communication skills to ensure seamless operations and information flow across leadership and sales team.
  • Ability to manage multiple priorities and projects, meet deadlines, and deliver results.
  • Excellent analytic skills associated with working on unstructured datasets and complex system issues, and projects.
  • Prior experience delivering and reinforcing sales trainings and new processes on a routine basis.


Preferred Qualifications:

  • Knowledge of Federal Acquisition & Global Commercial Sales (industry experience).
  • Power BI or Analytic-base system knowledge and experience.
  • BDR and Lead Generation experience.
  • Experience building and managing internal informational systems such as Confluence, SharePoint, or Atlassian.
  • Experience building sales focused trainings, GTM planning, and project management.


Life at BlackSky for full-time benefits eligible, US-based, employees includes :

  • Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
  • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
  • 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
  • 401(k) pre-tax and Roth deferral options with employer match
  • Flexible Spending Accounts
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance and Travel Assistance Programs
  • Employer matching donations
  • Professional development
  • Mac or PC? Your choice!
  • Awesome swag


BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.


To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.


EEO/AAP/ Pay Transparency Statements:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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