Senior IT Administrator

Hayden AI
San Francisco, CA
Added: January 15, 2024
About Us

At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges. From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.

What the job involves

Hayden AI is seeking a skilled IT Administrator to manage and maintain our company's technology infrastructure. The ideal candidate will be responsible for ensuring the smooth operation of our IT systems, providing technical support to employees, and implementing new IT solutions to improve business efficiency.


  • Manage and maintain the company's IT infrastructure, including servers, networks, hardware, and software applications.
  • Provide technical support to employees, resolving issues related to hardware, software, and network.
  • Monitor system performance and ensure system security and data integrity.
  • Perform regular backups and disaster recovery operations.
  • Install, configure, and update hardware and software as needed.
  • Coordinate with vendors and external service providers for IT equipment and services.
  • Develop and implement IT policies and procedures to ensure compliance with industry standards and regulations.
  • Train staff on new technologies and IT best practices.
  • Assist in the management of IT-related projects and technology rollouts.
  • Stay updated with the latest technologies and IT trends to recommend improvements.
  • Manage accounts and user access to corporate applications.
  • Keep track of the IT inventory and optimize the use of corporate applications.
  • Enforce Single Sign-On (SSO) and Multi-Factor Authentication (MFA) across corporate applications.
  • Own IT controls for SOC2 compliance.
  • Manage Mobile Device Management (MDM) and security policies for laptops, desktops, and mobile devices.
  • Respond to security incidents involving corporate devices.
  • Document IT processes, policies and user guides.
  • Manage IT ticketing system and ticket routing automation.


  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 10+ years of IT Administrator, System Administrator, or similar role.
  • Strong knowledge of computer systems, networks, and various software applications.
  • Experience with systems and network security.
  • Excellent problem-solving and communication skills.
  • Shell scripting.
  • Application knowledge: Ubiquiti, Cisco Meraki, Jira, Atlassian, Google Workspace, Slack, Microsoft.
  • Operating Systems knowledge: MacOS, Windows, Linux, iOS, Android.

Target Salary Range

  • $140,000 - $160,000
  • Company granted equity
  • Company wide bonus program

Benefits And Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

  • Options for 100% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
  • Life, AD&D, Short and Long Term Disability Insurance
  • Aflac Critical Illness, Accident Insurance & Hospital Indemnity Insurance
  • MetLife Legal Plan(s) & Pet Insurance
  • Farmers GroupSelect Auto & Home Insurance
  • 401(k) with 3% company matching
  • Professional development reimbursement
  • Wellness stipends
  • Unlimited PTO
  • Hybrid work opportunities
  • Home office & technology reimbursement
  • Daily catered lunches in our San Francisco office

Hayden AI is committed to creating a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and are committed to providing a work environment free of harassment and discrimination. Hayden AI is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.To all recruitment agencies: Hayden AI does not accept agency resumes.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.

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