Senior Enterprise Account Manager

Esri Malaysia
Shah Alam, Malaysia
Added: March 7, 2024

We are a multi-national organization specializing in enterprise software solutions for large public sector customers, GLC, and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging strong brand recognition, globally proven solutions, and industry expertise in Malaysia, South Asia, and USA. We have the largest market share and business growth is promising. The existing pool of resources is capable of providing high-quality consultancy services, project implementation, and comprehensive customer support. However, due to rapid growth, we seek qualified and enthusiastic professionals with various skillsets and positive attitudes to be part of our growth expansion.

How will you benefit from this role?

You will:

  • Learn and grow together with a fast-growing multi-national company led by experienced management. You will have the benefit of learning together with colleagues and business associates from offices around the world.
  • Learn how spatial analysis can solve user’s challenges with geospatial insights and produce better decisions.
  • Be recognised as a trusted professional in helping organisations to adopt one of the fastest growing technology trends in Malaysia and the region.

What are your responsibilities?

Driving Sales Results:

  • We are looking for Enterprise Account Managers (EAM) to oversee business growth within a portfolio of named enterprise customers. You will collaborate with solution consultants and marketing experts to develop new business from existing customers and concurrently seek new sales opportunities.
  • You will plan and execute accounts business plans to support relationships and business growth for the named enterprise accounts.
  • You will understand customers’ challenges and provide GIS-based solution propositions to help customers meet their business goals, and position GIS-based solutions as the core of your customer’s business operations.

Build Customers Relationships:

  • One of your key responsibilities will be to create long-term and sustainable trusted advisor relationships with our customers.
  • You will develop and maintain excellent customer satisfaction, trust, and loyalty.
  • You will make the company and yourself the trusted advisors for your customer’s mission-critical operations.

Who are we hiring?

  • 5 to 8 years proven track record in enterprise solution sales.
  • Positive attitude, proactive, aggressive, and able to work independently.
  • Must be able to plan, generate, qualify, and close business opportunities.
  • Good at building and gaining customer engagement and trust.
  • Familiar with enterprise account sales process/cycle. Experience in public sector or GLC sales is an added advantage.
  • Excellent communication skills, both written and oral in English and Bahasa Malaysia. Presentation skills are essential for this role.

*Only shortlisted candidates will be contacted.