Senior Business Process Analyst

Landmark Information Group
Added: May 8, 2024

Senior Business Process Analyst


What it's like to work at Landmark:

We're a friendly, dynamic and supportive team. We encourage being bold, dreaming big and active, curious minds, both in our performance as a team and individually. We actively promote involvement in the development and direction of our products and services, as well as finding new and more efficient ways to work. We love to get together to do great work and be sociable. As well as this we offer:

  • Competitive salary
  • 25 days’ holiday plus bank holidays, with optional 5 days unpaid leave per year
  • Annual lifestyle allowance of £300 to put towards an activity of your choice
  • Pension matched up to 6% for the 1st 3 years and matched up to 10% thereafter
  • Private Health Insurance – currently via Vitality
  • Group Income Protection Scheme
  • Matched funding for Charitable fundraising
  • Cycle to Work scheme and Gym Flex scheme
  • Internal coaching/mentoring system throughout your time here
  • Focus on training and career progression
  • Family friendly policies
  • Free parking

The Opportunity

The Senior Business Process Analyst is responsible for leading the discoveries with individual Local Authorities, ensuring that all data sources are revealed and documented which can be non-digital and digital in nature into a common and defined schema on behalf of the end customer. This is both a customer facing role requiring engagement with multiple stakeholders and third parties, and an immersive role with respect to data.

This role includes line management and training/mentoring responsibilities for the Data Discovery Analyst functions. You will be leading by example and upholding the best of the Remarkable Values.

The role will involve:

  • Establishing and understanding the format, quality, content, and sources of data
  • Completing analysis of processes which can than be summarises in detailed process flows and related artifacts.
  • Reporting writing summarising findings of existing, mature Discovery process.
  • Supporting the team in other areas of the transformation process, on an ad-hoc basis.
  • Coaching and training more junior members of the team.

About You

To be successful as the Senior Business Process Analyst you will be someone who is very comfortable speaking to senior managers and have un understanding of Local Authorities and their terminology. You will have extensive customer service experience and be able to deal with sensitive matters in a timely and empathetic manner.

You will also have/be:

  • Good Word processing and Excel skills
  • Experience mentoring/managing a junior team
  • Good communication to both internal and external stakeholders
  • Experience of writing customer facing reports
  • Experience of GIS

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector. We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.