Senior Account Manager

Jersey City, NJ
Added: February 16, 2024
Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

Role Focus

The role will focus on managing, retaining and growing relationships with clients through a variety of mechanisms, e.g. phone and web based solutions and in person meetings. The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts for both subscription and ad hoc advisory services and work with the wider Sales, Marketing, Client Success and Consulting teams to realise these opportunities. The position will be largely office-based with travel to strategic client offices and attending Maplecroft or industry events. Verisk Maplecroft works on a hybrid home-office model and requires presence two days a week in the office.

Main Responsibilities

  • Maintain sales and maximise adoption of Maplecroft’s offerings by successfully managing an extensive client portfolio
  • Maximize the client experience for clients, including coordinating internal stakeholders and responding to client questions
  • Develop portfolio and client specific strategies to ensure retention and revenue growth
  • Ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client success, and research teams to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives
  • Provide feedback on established products and services to relevant internal departments
  • Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams
  • Increase users and usage across the portfolio
  • Ensure all relevant interactions and transactions are completed in Salesforce, including accurate pipeline management
  • Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date
  • Identify opportunities for cross-sell of the existing Maplecroft portfolio


  • Candidates must have 5 to 10-years experience and success in a client facing sales role.
  • Ability to turn vague client questions into commercial opportunities.
  • Strong interest in sustainability, ESG, political and international affairs.
  • Candidates will need to acquire a good knowledge of Maplecroft’s products (this can be learnt as part of the induction).
  • Familiarity and experience in selling data and SaaS-based products.
  • Experience in building client relationships along with excellent communication skills and ability to present to senior stakeholders.
  • Strong organizational skills, negotiation skills and a results-oriented mind-set.
  • Previous experience selling to the energy sector would be optimal.
  • Previous experience working for a research and consulting firm would be advantageous.
  • Previous experience with CRM systems such as Salesforce would be an advantage.

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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