Program Manager - Automotive

Shanghai, China/Remote
Added: March 4, 2024
The impact you'll make

  • Develop a robust China program strategy that balances customer support needs with TomTom's product strategy and business objectives.
  • Define the Chinese program vision and oversee all aspects of product development, including project and program governance.
  • Cultivate and maintain strategic relationships with customers, internal product units, and business partners to facilitate seamless collaboration and exceptional product delivery.
  • Oversee our Chinese customer programs, ensuring stakeholder satisfaction through budget adherence, alignment with automotive customers' requirements, contractual commitments, and aligning them to TomTom business priorities & product strategy.
  • Navigate a volatile, uncertain, complex, and ambiguous environment from the China regional office to drive buy-in and effective execution, fostering clarity by building a network among multi-disciplinary stakeholders, systematic communication, and understanding.
  • Collaborate with the business team on commercial matters such as contract renewals, extensions, and scope changes.
  • Implement risk management initiatives and controls.
  • Coordinate with internal teams to develop customer plans, outlining team responsibilities, release schedules, milestones, deliverables, and acceptance terms.
  • Proactively identify and resolve development and operational challenges to ensure customer satisfaction, implementing a learning-oriented approach to prevent future occurrences.
  • Champion our firm commitment to product excellence by nurturing a culture of customer obsession, collaboration, continuous value creation, experimentation, learning, data-driven decision-making, robust quality standards, and deep product expertise.
  • Build trusted relationships and stewardship with other leaders and organizational partners through timely, accurate communication regarding development goals and status throughout the product lifecycle.
  • Utilize success metrics and insights to analyze the present state, develop alternative future-state approaches, and facilitate decision-making and communication with executive management, both internally and at the customer level.

What You'll Need

  • PRC nationality or PR is required.
  • Strong communication and presentation skills in both Chinese and English.
  • An engineering or computer science degree and/or extensive working experience in the domain and with the software development lifecycle.
  • At least 10 years of professional experience in project management and product lifecycle management and have managed complex projects.
  • Empathize with people from different cultural backgrounds and operate in various roles at several organizational levels and locations.
  • Experience in managing multi-disciplinary stakeholders across different locations.
  • In-depth knowledge of trends in the automotive industry and the ability to translate that into consequences and possibilities for TomTom’s strategy.
  • Willingness to stay current with the many innovations that take place in this domain and the asset developments in the various TomTom product units.
  • Willingness to travel internationally.

What We Offer

A competitive compensation package, of course.

Time and resources to grow and develop, including a personal development budget and paid leave for learning days, as well as paid access to e-learning resources such as O’Reilly and LinkedIn Learning.

Time to support life outside of work, with enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.

Work from home, the office, or even abroad – each team has the flexibility to choose how they work based on business needs.

Improve your home office with a setup budget and get extra support with a monthly allowance.

Enjoy options to work from your home country and abroad for a set number of days each year, to visit family and friends, or to simply explore the world we’re mapping.

Take the holidays you want with a competitive holiday plan, plus an extra day off to celebrate your birthday.

Join annual events like our Hackathon and DevDays to bring your ideas to life with talented teammates from around the world.

Become a part of our inclusive global culture and have the chance to collaborate with a diverse community – we have over 80 nationalities at TomTom!

Find out more about our global benefits and enjoy additional local benefits tailored to your location.

Meet your team

We're the Automotive Systems Product Unit. We deliver innovative solutions to leading automakers in the global automotive industry. Together with your team, you will develop these solutions from conception to completion, finding where you can make the most impact to improve the lives of millions of drivers.

At TomTom...

You’ll help people find their way in the world. In 2004, TomTom revolutionized how the world moves with the introduction of the first portable navigation device. Now, we intend to do it again by engineering the first-ever real-time map, the smartest and most useful map on the planet.

Work with a team of 3,700 unique, curious and passionate problem-solvers. Together, we’ll open up a world of possibilities for car manufacturers, enterprises and developers to help people understand and get closer to the world around them.

After you apply

Our recruitment team will work hard to give you a meaningful experience throughout your journey with us, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews all the way through onboarding. To find out more about our application process, check out our hiring FAQs .

TomTom is an equal opportunity employer

TomTom is where you can find your place in the world. Every day we welcome, nurture and celebrate differences. Why? Because your uniqueness is what makes you, you . No matter your culture or background, you’ll find your impact at TomTom. Research also shows that sometimes women and underrepresented communities can be hesitant to apply for positions unless they believe they meet 100% of the criteria. If you can relate to this, please know that we’d love to hear from you.