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Position

Operations Coordinator

Company
Company
Topcon Positioning Systems
Place
Saint Louis, MO
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Added: March 5, 2024
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.

Serve as the primary inside sales interface between Topcon Solution Stores and our customers. Coordinates all aspects of customer service from order placement and acknowledgment through scheduling, shipping, and follow-up. Coordinate’s showroom. Performs shipping, receiving, and warehouse duties.

  • Provide service to walk-in customers and answer all incoming calls
  • Enter and update customer orders in conjunction with the sales team as received via phone or email while noting special handling requirements
  • Perform weekly cycle counts to ensure accurate inventory on-hand
  • Coordinate mobile inventory counts with sales reps and support personnel
  • Monitor open purchase orders or sales orders to ensure timely shipping
  • Update Sales & Rental orders
  • Ensure vendor invoices are processed and sent to the accounting department
  • Reconcile petty cash and process all checks and cash through the accounting department.
  • Coordinate with the service department to ensure customer units are turned around in a timely manner
  • Coordinate with other locations to ensure timely and accurate transfer of inventory
  • Monitor sales activities, troubleshoot internal and customer issues, and coordinate the collection or delivery of equipment

Requirements

Education & Experience

  • HS Diploma
  • Office admin skills
  • MS Office computer skills
  • Customer service
  • Sales and marketing skills
  • ERP systems
  • Desired experience with inventory control, customer service and warehouse operations.

Physical Requirements

Ability to lift 50 lbs.
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