Manager - Client Services (CAT Modelling)

London, UK
Added: February 15, 2024
Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

Manager – Financial Modelling and Automation Specialist, Consulting and Client Services

Extreme Event Solutions at Verisk (formerly AIR Worldwide) is looking for a highly passionate, motivated individual to join the Consulting and Client Services Group. As a senior member of Verisk’s consulting and client services team based in London, you will provide services to our London and international insurance and reinsurance clients. Use your technical, analytical, and project management skills to work with clients to enhance their usage of the Verisk suite of solutions and help troubleshoot any software-related issues. You will work closely across the software development and product teams and may participate in research/model development projects.

Proficiency in oral and written communication is essential, particularly the ability to communicate complex ideas simply and effectively. Prior experience in catastrophe risk modelling is essential, ideally using Verisk’s suite of catastrophe models.

About The Day To Day Responsibilities Of The Role

  • Provide day to day client support helping clients use Verisk’s software platforms and understand Verisk’s catastrophe models and their output
  • Provide training sessions to clients to help them understand and use Verisk software and models
  • Perform sophisticated risk analyses using Verisk's cutting-edge technology for insurers, brokers, and other financial intermediaries in the internationally expanding business of catastrophe risk management including both natural catastrophe risk
  • Add value to modelled results through customisation of output tailored to the needs of clients, assisting with bespoke SQL coding to query results
  • Be responsible, as the account manager, for allocated client’s overall support
  • Lead internal and client facing projects, responsible for scoping of projects, managing timelines and ensuring the accuracy and deadlines of deliverables are met
  • The above may include leading project onboarding new clients to Verisk
  • Communicate directly with clients to develop project timelines and manage deliverable expectations
  • Help clients reliably assess and manage their catastrophe loss potential through interpretation of modelling results
  • Perform portfolio management studies for determining growth strategies, developing scoring templates and risk metrics
  • Be able to explain to clients our new NGM (Next Generation Modelling) framework and practically work through NGM change management projects
  • Scope automation projects, assist clients with implementation of APIs and advise on optimal automated workflows
  • Option of line management responsibilities of internal teams of Risk Consultants


About You and How You Can Excel in This Role


  • Strong analytical and quantitative skills, a solid understanding of probability concepts, excellent problem-solving skills and a commitment to client services.
  • Knowledge of Touchstone and /or Touchstone Re is essential. 3+ years of catastrophe modelling experience, ideally in the London Market
  • Strong statistical skills and working knowledge of catastrophe modelling financial engines and the application of insurance and reinsurance terms
  • Excellent communication, time management and organisational skills
  • Experience using Microsoft Office is essential and knowledge and understanding of the insurance/ reinsurance markets is preferred.
  • Ability to code in languages such as SQL, R and Python will be highly beneficial. Knowledge of ArcGIS would be desirable.


  • A degree in science, engineering or mathematics is preferable.

Additional Information

In 2022, Verisk received Great Place to Work® Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India. We’re also one of the 38 companies on the UK’s Best Workplaces™ list and one of 18 companies on Spain’s Best Workplaces™ list.

For over fifty years and through innovation, interpretation, and professional insight, Verisk has replaced uncertainty with precision to unlock opportunities that deliver significant and demonstrable impact. From our historic roots in risk assessment, we’ve grown to provide analytic insights that help transform industries focused on some of the world’s most critical areas. Today, the insurance industry relies on Verisk to be, and to make the world, more productive, resilient, and sustainable.

Verisk works in collaboration with our customers and at the intersection of people, data, and advanced technologies. Through proprietary platformed analytics, advanced modeling, and interpretation, we deliver immediate and sustained value to our customers and through them, to the individuals and societies they serve, with greater speed, precision, and scale. We’re 9,000 people strong, committed to translating big data into big ideas. We help others see new possibilities and empower certainty into big decisions that impact individuals and societies. And we relentlessly and ethically pursue innovation to help move our customers, and the world, toward better tomorrows.

Everyone at Verisk—from our chief executive officer to our newest employee—is guided by The Verisk Way, to Be Remarkable, Add Value, and Innovate.

  • Be Remarkable by doing something better each day in service to our customers and each other
  • Add Value by delivering immediate and sustained results that drive positive outcomes
  • Innovate by redefining what’s possible, embracing challenges, and pushing boundaries

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.