IT Business Analyst | German Speaker

Milan, Italy/Remote
Added: April 30, 2024

IT Business Analyst – Milan Based

OverIT description

Our mission is to support customers in keeping our communities warm, safe, and running, sustainably.

We make this possible by providing our customers with the best-of-breed Field Service Management software platform specifically designed for linear asset management and leveraging our industry experts and cutting-edge technologies.

A career at OverIT means unleashing your potential in a high-growth and high-energy environment. Moreover, you will find a SaaS company committed to becoming a global leader in FSM, while enhancing your potential in a great place to work.

We are dedicated to growing along with our customers and partners, inspiring talents, and giving back to the community. We rely on four core values: trust, customer success, excellence, and simplicity.

Job Overview

As an IT Business Analyst, reporting directly to the Manager of reference, you will collaborate with one of our largest and most important customers at their offices in Milan to foster strong relationships and ensure a deep understanding of their business processes and needs.

You will break down complex processes from the ground up, working closely with the customer to identify areas for innovation and improvement, and translate these insights into actionable requirements and solutions.

You will be involved in highly innovative projects within the Field Service Management scenario, where you will have the opportunity to contribute to groundbreaking solutions that shape the future of service delivery.

Key Responsibilities

  • Understand global customer’s business processes and needs.
  • Lead business workshops and collect customers’ requirements.
  • Translate functional requirements into functional specifications and documents.
  • Oversee OverIT’s product implementation.
  • Design and execute functional & integration testing.
  • Design and support User Acceptance Tests.
  • Train customers and partners on product features.

Required Experience and Skills:

  • Degree in Management Engineering or related subjects, such as Computer Science and Statistics.
  • Experience in writing functional specification documents.
  • Experience with defining and carrying out test plans, to make sure the software developed fulfills the business requirements defined.
  • Experience with planning and designing integration solutions to be incorporated with enterprise systems by using Soap & REST web services.
  • Experience with SQL (to access, retrieve, manipulate, and analyze data) is nice to have.
  • Analytical skills and ability to break down complex problems and activities.
  • Experience with Agile methodology.
  • Experience participating in complex, international projects.
  • Experience with customer-facing consultation.
  • Ability and willingness to travel for international business trips.
  • Good communication and interpersonal skills.
  • Fluent German both spoken and written (C1 or native)
  • English and Italian, both spoken and written (B2).

Why join us

  • Location flexible approach: you will be able to choose where to work from within Italy (and within the constraints of the business requirements).
  • Learning Path: since we advocate continued learning, you will have free access to the e-learning platforms (Udemy, Pluralsight, and Fluentify) and participation in the training courses.
  • Meal vouchers: even if you work remotely.
  • Stimulating, young, innovative, and global working environment to unleash your full growth potential.

At OverIT we value diversity and are committed to equal employment opportunities regardless of religion, age, disability, sexual orientation, gender perception or identity, ethnicity, or place of origin.