Enterprise Account Manager (Local Government)

Esri Malaysia
Shah Alam, Malaysia
Added: May 8, 2024

We are a multi-national organization specializing in enterprise software solutions for large public sector customers, GLC, and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging strong brand recognition, globally proven solutions, and industry expertise in Malaysia, South Asia, and USA. We have the largest market share and business growth is promising. The existing pool of resources is capable of providing high-quality consultancy services, project implementation, and comprehensive customer support. However, due to rapid growth, we seek qualified and enthusiastic professionals with various skillsets and positive attitudes to be part of our growth expansion.

How will you benefit from this role?

You will:

  • Learn and grow together with a fast-growing multi-national company led by experienced management. You will have the benefit of learning together with colleagues and business associates from offices around the world.
  • Learn how spatial analysis can solve user’s challenges with geospatial insights and produce better decisions.
  • Be recognised as a trusted professional in helping organizations to adopt one of the fastest growing technology trends in Malaysia and the region.

What are your responsibilities?

Driving Sales Results:

  • We are looking for Enterprise Account Managers (EAM) to oversee business growth within a portfolio of named enterprise customers. You will collaborate with solution consultants and marketing experts to develop new business from existing customers and concurrently seek new sales opportunities.
  • You will plan and execute accounts business plans to support relationships and business growth for the named enterprise accounts.
  • You will understand customers’ challenges and provide GIS-based solution propositions to help customers meet their business goals, and position GIS-based solutions as the core of your customer’s business operations.

Build Customers Relationships:

  • One of your key responsibilities will be to create long-term and sustainable trusted advisor relationships with our customers.
  • You will develop and maintain excellent customer satisfaction, trust, and loyalty.
  • You will make the company and yourself the trusted advisors for your customer’s mission-critical operations.

Who are we hiring?

  • Candidates with a proven track record in enterprise solution sales, spanning 3 to 5 years.
  • The ideal candidate should possess a positive attitude, be proactive, aggressive, and capable of working independently.
  • They must demonstrate proficiency in planning, generating, qualifying, and closing business opportunities.
  • Good at building and gaining customer engagement and trust.
  • Experience with the enterprise account sales process/cycle is essential, and prior experience in public sector or GLC sales would be an added advantage.
  • Excellent communication skills, both written and oral in English and Bahasa Malaysia, are required for this role.
  • Strong presentation skills are also essential.

*Only shortlisted candidates will be contacted*.