Desktop Support L2 Role

Wipro Limited
Mumbai, India/Remote
Added: January 16, 2024

Dear Folks

Experience required for the Job: 4+ years of

Job Location: Navi Mumbai

Keyskills : Desktop Support

Job Description-

· End user desktop support with L2 Level

· Ready to work in 24x7 shift support.

· Hardware/software troubleshooting and resolution.

· L1 level network troubleshooting and resolution for LAN Connectivity

· Hands & feet support to Backend team for Network/Server/application issue.

· Asset inventory (PIV), Asset related activities

· End user project related activity (Like OS upgradation, coverage tool update, etc...)

· VIP Support

· VC Support

· Manage Helpdesk/service desk calls.

· Aware with SLA and able to meet it.

· Leading/training junior resources

· Manage escalation of L2 level Desktop support

· Good communication (Email and Verbal)

· Network & Sharing printer installation.

· Office 365 support

If interested, kindly share your updated resume along with below details:

  • Total years of experience
  • Relevant Years of experience in Desktop Support L2 level
  • Relevant Years of experience in Troubleshooting
  • Relevant Years of experience in O365

Share CV with photo with below details:

Current CTC:

Expected CTC:

Current Location:

Preferred Location:

Notice Period:

Current Company


Education Regular-

Thanks & Regards,

Kavita Pal

Sr. Executive | Talent Acquisition

Wipro Limited