CAD System Consultant

Hexagon Safety, Infrastructure & Geospatial
Montreal, QC/Remote
Added: March 5, 2024

Hexagon Safety, Infrastructure & Geospatial is seeking a CAD System Consultant to guide public safety customers through the extensive process of implementing new computer aided dispatch systems. This highly technical role encompasses all aspects of software services delivery. The role carries with it a travel requirement of up to 70%.

  • Conduct in-person workshops covering a wide range of public safety operational and technical topics.
  • Software testing, troubleshooting, and issue resolution.
  • Provide in-depth consulting with customers on their desired outcomes and translating those outcomes into software configuration.
  • Conduct user training for customers trainers and end-users as needed.
  • Provide status reports on project work on a weekly basis to project managers.
  • Attend regular customer facing meetings as the implementation expert.
  • Accurately tracking and recording time spent on daily activities.
  • Other duties as assigned.


  • Canadian residency required.
  • Bilingual fluency in English and French.
  • In-depth understanding of core information technology concepts:
    • TCP/IP networking
    • Windows operating systems (Server and Client)
    • Microsoft SQL Server required; Oracle desired.
    • Structured query language, high availability platforms
  • Familiarity with web deployed software applications.
  • Familiarity with Microsoft Azure technologies desired, but not required.
  • Prior experience with computer aided dispatch and/or public safety answer point (PSAP) operations preferred.
  • Demonstrated history of critical thinking and advanced problem solving.
  • Ability to work independently with minimal supervision.
  • Excellent spoken and written communication skills.
  • A self-motivated, organized, and detail-oriented mindset.

Hexagon SIG is an equal opportunity employer, as such, please let us know if you require special accommodations during the selection & recruitment process and we will be happy to accommodate.