Business Process Associate

Western Land Services, Inc.
Canonsburg, PA
Added: May 8, 2024
Essential Duties/Responsibilities:

  • Uphold Western Land Services’ Core values in all aspects of work.
  • File scanning and organization.
  • Create and execute mail merges.
  • Research landowner, county, and courthouse information.
  • Prepare, package and mail documents, payments, and other project related materials.
  • Perform data and document quality control measures.
  • Confirming accuracy of project related documents and reports.
  • Perform owner relations support by fielding phone calls from landowners, clients, and other stakeholders to ensure customer satisfaction and project success.
  • Participate in regular team and company meetings.
  • Issuing payments and invoices.
  • Recording documents, ensuring they meet necessary client, county, and state standards.
  • Prepare and maintain reports for project tracking efforts.
  • Maintain confidential source data within various database(s) to meet business needs.
  • Build strong internal and cross-functional relationships with key stakeholders to identify communication gaps and develop solutions.
  • Other related duties as assigned.

Required Skills/Abilities:

  • Read and write in English.
  • High level of professionalism and ethical standards.
  • Strong attention to detail.
  • Strong organizational skills.
  • Ability to follow verbal and written instructions.
  • Familiarity with basic Microsoft Office software including Outlook, Word, and Excel.
  • Strong typing and data entry skills with minimal errors.
  • Motivated with ability to flex to rapidly changing priorities.
  • Ability to prioritize and organize work in order to meet project deadlines.
  • Excellent communication and critical thinking skills.
  • Communicate verbally with staff members and/or customers.
  • Retrieve, read, and interpret information from technical sources.

Education and Experience:

  • High School diploma, or equivalent.
  • Some college a plus.
  • 1-5 years of professional office experience required.